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Employee Assistance Program EAP Blog

Top Seven Ways Employee Addicts Play Their DOT Supervisors -- (Making Reasonable Suspicion Training More Effective)

You’ve finally got the goods on an employee who is coming to work drunk, and you appropriately confront him about his behavior. You may not know it, but you’ve just put yourself in the sights of a master manipulator. Will you understand the disease of addiction properly or will you be hoodwinked by enabling? Addicts are experts at [...]

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Inhalant Abuse Among Employees: Should DOT Supervisor Training for Reasonable Suspicion Include This Substance?

For some, getting high is as close as a can of spray paint or a few ounces of gasoline. Inhalant abuse, often called “huffing, or “sniffing,”” generates a quick high from breathing a variety of easy-to-acquire chemicals. From nail polish remover to solvent glue, some people will seek out this cheap and easy method to [...]

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Educate Employees about Major Depression Illness and Improve Productivity While You Save Lives

All mental health professionals conduct assessments and/or treat people for depression from time to time. Some who suffer with this illness may experience such chronic long-term sadness that they barely understand any more what it is like to feel normal. When depressed employees find relief, it is not unlike those who are able by a medical procedure [...]

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Tom Petty: What's the Rest of the Story? Truth about His Death -- Is It Acute Chronic Alcoholism.

Tom Petty is dead, but his overdose was only a dramatic symptom of his addictive disease. Don't be fooled. There is more to the story that you are not getting from the press concerning this tragedy. After researching his psycho-social history a bit, I have learned, as suspected that Tom Petty likely had a [...]

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New Course! -- A Manager's Guide to Superior Customer Service

Sure employees get training in customer service. That's critical. But, unfortunately, there is one person who is in charge. It's the supervisor. If supervisors don't know how to lead customer service teams, then all the training employees get can be for naught. Well, problem solved.Here is a course for supervisors that hits every key [...]

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Managing Obesity in the Workplace − New Guidance from ACOEM

Evidence Supports Access to Bariatric Surgery and Other Obesity Treatments Effective prevention and treatment steps—including coverage for bariatric surgery, when indicated—can help employers to control the health and economic impact of obesity in the workplace, according to an ACOEM Guidance Statement, published in the January Journal of Occupational and Environmental Medicine. The statement provides recommendations for employers and health plan designers to [...]

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More Empathy, Engagement, and Improved Communication are Keys to Reducing Workers' Comp Costs

The research is clear--better empathetic communication and engagement with injured workers can reduce workers' compensation costs associated with their recovery.HR and EAPs should collaborate on this construct to get employees back to work sooner, reduce lawsuits, help prevent related employment claims, identify more troubled employees at risk of re-injury, and address secondary personal problems of injured [...]

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​Alcohol Awareness Training to Meet DOT: Don't Make It All about Signs and Symptoms

Alcohol awareness training is an important function in every workplace where large numbers of employees exist. Most alcohol awareness training is inadequate or too superficial. Before purchasing your training program, be sure to get a good look at the product. Any vendor can do this by simply marking the program as "For Preview Purposes Only". A good example of [...]

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Reasonable Suspicion Training Topic: Throw in Some News and Information on Teen Substance Abuse

We know that the U.S. Department of Transportation does not require that mandatory alcohol and drug education training for DOT supervisors include information like teen drug abuse, enabling, or even job performance related information associated with employee substance abuse -- except of course, how these might affect psycho-motor skills. In other words, discussing absenteeism is [...]

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Start Dealng with DOT Supervisor Myths to Make the Biggest Impact on Referrals to Testing

DOT Supervisor Training and the impact of myths create the maintenance of stigma. They also serve avoid EAP referrals. Supevisors are also more likely to blame and anger at addict for performance issues (and they should, but they won't draw a connection to the the solution--treatment and referral to the company EAP.) Most of these [...]

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