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Resolving Coworker Conflicts Training and Educational Presentation for Employees

$397.00
SKU:
M004
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Product Description

Resolving Coworker Conflicts Training and Educational Presentation for Employees



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Coworker conflicts can be one of the most difficult forms of workplace stress. Understanding the nature of conflict, examining myths, and learning simple conflict resolution skills can reduce conflicts and their negative toll on your job satisfaction and productivity.

Outline

•  Nature of Conflict
•  Understanding the Positive Side of Conflict
•  Universality of Conflict
•  Types of Conflict
•  Positive Outcomes from Conflict
•  Getting the Right Perception and Attitude about Conflict
•  Myths about Conflict and Conflict Resolution
•  Conflict Is Not Necessarily Disciplinary
•  Early Intervention Is Key
•  Preparation Steps - Before You Meet to Resolve Conflict
•  What Winning and Negotiation Really Mean
•  Keeping Your Relationship Positive and Constructive versus "Getting Your Way"
•  "I statements", Identifying Your Goal, and Respectful Behavior
•  Meeting and Negotiating and Finding the Workable Solution
•  What the EAP Can Do

Length:12 min, Five Media Formats

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