Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80 Page 81 Page 82 Page 83 Page 84 Page 85 Page 86 Page 87 Page 88 Page 89 Page 90 Page 91 Page 92 Page 93 Page 94 Page 95 Page 96 Page 97 Page 98 Page 99 Page 100 Page 101 Page 102 Page 103 Page 104 Page 105 Page 106 Page 107 Page 108E034 Could Group Therapy Be for You? WHAT: Many clients resist the idea of group therapy, despite its power and effectiveness. It’s also cheaper, than individual therapy. Tackles myths and motivates clients to say, “Yes, I will give group therapy a try.” WHERE TO USE: Counseling, waiting areas. E035 Facing a Bully at Work WHAT: What is a bully? Why they do it? What should the victim do? About getting proactive to help employees and to help employers who may face legal claims if bullying doesn’t stop. WHERE TO USE: Counseling sessions, health fairs, waiting rooms. E036 Dealing with Customer Service Stress WHAT: Customers are the lifeblood of business, but when they’re treated badly by stressed employees, they walk away with their wal- lets. How to cope, what to do, “right thinking” about customers. WHEN TO USE: Training on stress. E037 The Art of Detachment WHAT: One of the most important life skills. Letting go, ending enabling, getting past guilt, love versus control, why detachment just might be “the tick- et” the employee’s been searching for. WHERE TO USE: Clients sessions, waiting rooms, health fairs. E038 Dealing with Difficult Coworkers WHAT: Who is a difficult coworker? Types of approach- es to difficult coworkers. Are you one of them? Effective strategies for a more harmonious workplace. WHERE TO USE: Health fairs, client sessions, conflict resolution counseling (also for fun and a few laughs). E039 Coworkers Facing Grief Together WHAT: “What do we do?” “What do we say?” These common coworker questions have commonsense answers. Provides support, clarifies, helps prevent the pain of loss from becoming confusion over the process. WHERE TO USE: Grief counseling, group work. E040 Helping Someone Who Doesn’t Want Help WHAT: What to say, how to say it, what to expect. Is it your role or someone else’s? Do it now, or say it later? When to use a push strategy or a pull strategy, and when to “let nature take its course. WHEN TO USE: Client sessions, counseling. E041 Communication Tips for a Happier the Workplace WHAT: Stop poor workplace com- munication that can create bad attitudes and thwart productivity. It’s not what you say, it’s how you say it -- and a lot more. WHEN TO USE: Brown-bag seminars, OD projects, group conflict intervention. E042 Keeping Energized at Work WHAT: After lunch, it doesn’t have to be all downhill. Here’s how to stay perky for improving productivity, managing stress, and knowing what zaps your energy, plus other tips for fighting fatigue. WHERE TO USE: Waiting rooms, health fairs, client sessions. E043 Valuing Diversity at Work WHAT: What is diversity in the workplace? Why is it impor- tant? What is the difference between tolerating, valuing, and celebrating diversity? How does valu- ing diversity contribute to the bottom line? WHEN TO USE: Presentations, group work, OD projects. E044 Functional Alcoholism (Isn’t!) WHAT: His (her) drinking doesn’t affect me-- he’s a “functional alcoholic”! All about the world’s most enabling phrase. What it means and how this mis- nomer takes its toll on everyone, including the addict. WHEN TO USE: Presentations, A/D education. E045 It’s Not to Late! Making 2009 Happy, Healthy, and Productive WHAT: It’s not January, but that’s the point. This fact sheet is for any month or year. It goes the next step to keep employees fired up. (And all fact sheets are editable!) WHEN TO USE: After January! 19 Each Fact Sheet $17. Each Group $197 (Save $58) Buy Seven Groups—Get the 8th Group FREE! Each Fact Sheet $17. Each Group $197 (Save $58) Buy Seven Groups—Get the 8th Group FREE! $17 each - or save $58 and buy all for $197!