Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80 Page 81 Page 82 Page 83 Page 84 Page 85 Page 86 Page 87 Page 88 Page 89 Page 90 Page 91 Page 92 Page 93 Page 94 Page 95 Page 96 Page 97 Page 98 Page 99 Page 100 Page 101 Page 102 Page 103 Page 104 Page 105 Page 106 Page 107 Page 10817 V-013 Best EAP Referral Tips for Supervisors WHAT: Supervisor referral experiences and “misfires.” Helps supervisors motivate employees to accept a referral and reduces frustration with the referral process. WHEN TO USE: Supervisor training, supervi- sor consults. V-014 Enabling: Definition, Impact, and Loss WHAT: Describes what enabling really is, how it emerges, and why some addict- ed employees die from “institutional” enabling. Advocates action before the “big one” hits. WHEN TO USE: Supervisor train- ing, employee education and awareness. V-015 Follow-up Tips for Supervisors WHAT: After EAP referral, what’s next? List of easy dos and don't. Covers every point along the referral continuum, from beginning to end. Helps supervisors thwart manipulation. WHEN TO USE: Supervisor training, supervisor consults. V-004 Addictive Disease in the Workplace Progression Curve WHAT: Shows addictive disease symptoms, life-social symptoms, and performance symptoms chart. Definitely a first. WHEN TO USE: Supervisor training, EAP client education in EAP inter- views or patient settings, supervisor consults. V-005 Enabling in the Workplace WHAT: Describes examples of enabling behav- iors of supervisors and coworkers. Also describes how organization policies, politics, and industry types enable addicts. WHEN TO USE: Supervisor training, employee educa- tion, management consults. V-006 Five Classics Ways to Refer an Employee to the EAP WHAT: Describes and details five different ways a supervisor can influence EAP referrals. Encourages self-referral, supervisor referrals, and “firm-choice” interventions. WHEN TO USE: Supervisor training, supervisor consults. V-007 60 Performance Signs & Symptoms Checklist WHAT: Forty-two lines and more than 60 performance problems on one sheet. Supervisors can use this handout as a memory jogger and menu when construct- ing documentation. WHEN TO USE: Supervisor training and supervisor consults. V-008 How to Write a Corrective Letter WHAT: The “missing link” to effective supervision and change is the corrective letter. We wrote the best outline ever and included a follow-along example. WHEN TO USE: Supervisor training, supervisor consults. V-010 Avoiding Armchair Diagnosis WHAT: EAP referrals slow when supervisors start diagnostic thinking. Here are 10 ways that supervisors unwittingly act or think as “armchair diagnosticians,” with exam- ples of what they say and do. WHEN TO USE: Supervisor training, supervisor consults. V-009 Back-to-Work Conference Guidelines WHAT: Guidelines for employ- ees returning to work after treatment for seri- ous behavioral/medical illnesses should partici- pate in a back-to-work conference. WHEN TO USE: Supervisor consults prior to the back- to-work conference. V-011 25 Questions for the Person in a Relationship with an Addict WHAT: Awareness for the person in a relation- ship with an addict is the start of recovery and intervention. WHEN TO USE: Motivating clients to consider Alanon, family interven- tion, or other self-help measures. V-012 10 Role Plays & EAP Referral Scenarios for Supervisors WHAT: Ten role plays and follow-up questions for discus- sion. Includes common and complex supervi- sion scenarios, communication with the EAP, confrontation, and follow-up. WHEN TO USE: Supervisor training. Each Fact Sheet $17. Each Group $197 (Save $58) Buy Seven Groups—Get the 8th Group FREE! Each Fact Sheet $17. Each Group $197 (Save $58) Buy Seven Groups—Get the 8th Group FREE! $17 each - or save $58 and buy all for $197!