Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80 Page 81 Page 82 Page 83 Page 84 Page 85 Page 86 Page 87 Page 88 Page 89 Page 90 Page 91 Page 92 Page 93 Page 94 Page 95 Page 96 Page 97 Page 98 Page 99 Page 100 Page 101 Page 102 Page 103 Page 104 Page 105 Page 106 Page 107 Page 108“FrontLine Employee is very valuable and influential in my day to day tasks. I have received countless words of appreciation for the information that the newsletters provide. In addition, I often refer employees back to certain articles to assist them in providing information to others or help them to achieve a resolution to a situation that is before them. Keep up the great work. ” Urseline Liz Harris, Employee Assistance Program Department of the Army, Fort Leonard Wood, Missouri - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - “Simply put, we receive nothing but glowing praise for the content found in FrontLine Employee! ” Gregory Hale, Tobyhanna Army Depot U.S. Army Garrison, Detroit Arsenal, Detroit, Michigan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - “The FrontLine Employee in Spanish allows us to cost-effectively reach a growing population. We subscribe to all the FrontLine newsletters because they contain friendly and interesting articles that help educate readers about the numerous areas that our EAP can assist them with. It often leads them to using other services such as our website, telephone support, or face to face counseling. ” Luci Styles Payne, MA, CEAP, SAP, Director IMPACT Solutions, Cleveland, OH - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - “Aspiria EAP uses FrontLine Employee and FrontLine Supervisor on a monthly basis. Our companies and their employees are thrilled with both publications as they are being used as learning tools for both the employee and the supervisor to address employee and organizational issues. ” Charles Benayon, Founder & CEO Aspiria Corporation, Ontario, Canada - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - “Both FrontLine Supervisor and FrontLine Employee are highly useful tools for our customers (large and small businesses of all kinds) They always contain useful and reliable information that is appreciated by those we serve. I can’t imagine not offering these newsletters to our business customers and companies. We know they help people to decide to use our services. ” Garry Cook, Director EACP Services Alamance Regional Medical Center, Burlington, North Carolina - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - “The FrontLine Employee newsletter is an invaluable tool for our EAP. We send it monthly to all employees via email and receive positive feedback each month. We particularly like being able to modify and personalize the articles in each newsletter to speak to the specific needs of our employees.” Catherine Erickson, EAP Manager Seattle Public Schools, Seattle, Washington - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - “Our employees and employers in the Portland, Oregon area enjoy reading the FrontLine Employee newsletter. The FrontLine Employee is a great resource to help supervisors and managers address workplace issues, too.” Margi Koninendyke, EAP Office Coordinator Providence EAP, Portland, Oregon ORDER FRONTLINE EMPLOYEE — PHONE 1-800-626-4327 DFA Publishing & Consulting, LLC, P. O. Box 2006, Mount Pleasant, South Carolina, 29465-2006