Buy the Entire Online Supervisor Training and New Supervisor Training Program – The Entire Manager Skills List! ... and Save Over $350--PPT, DVD, Web, Flash Movie Links!

Big Skills in Small Bites! 14 Vital Skills, each one intense and to the point in 5-7 minute media formats. Buy them by the bundle and save!

►Skill 12: A litigation explosion has occurred in the past 20 years. Employers face mounting legal exposure on many fronts from harassment to discrimination. By investigating employee complaints properly, you can keep your employer out of court and help all parties reach a fast, fair resolution. As soon as you learn of a problem that merits investigation, speed and responsiveness are critical. Your prompt attention to the matter sends a message that you take the employee's complaint seriously. Putting off an investigation is viewed as negligence and apathy, even if you were just too busy at the time.

Here's How 14 Vital Skills Modules Can Help:

• Help supervisors brush-up on key skills and learn new ones
• Train supervisors 24/7 and "on the fly" directly from your Web site
  
• E-mail the "launch link" to one supervisor who needs help, or every supervior in your organization.
• Train troubled supervisors who are referred to you for performance issues and problematic supervision styles
• Reduce stress and fear supervisors feel from inadequate training or experience
• Improve employee productivity with better trained supervisors
• Train new supervisors faster--and get new supervisors up to speed
• Improve your ability to coach supervisors as an internal consultant to your organization
• Reduce risk of employment practices liability from missteps supervisors make
• Improve your EAP, HR department, or OD department's ability to help supervisors by broadening your capablities to serve them
• Improve the productivity of supervisors and managers
• Experience fewer headaches from grievances and complaints employees bring to the organization because of problematic relationships with their supervisors
• Encourage supervisors to behave fairly toward employees, thereby reducing risk of employment claims, wrongful termination, and/or wrongful discipline
• Improve your supervisors' ability to act earlier when problems emerge, consult properly with your department or the EAP, and keep top management informed of critical issues that affect the organization
  
• Demonstrate that supervisors have been trained and that your organization exercised due diligence in matters concerning how employees are treated