►Supervisor Training Course 2: How to Write Documentation, how to document, the benefits of documentation, and what the best documentation looks like.

Do your supervisors know how to write documentation? Supervisors need to treat documentation as a communication tool to preserve facts and remove ambiguities.

Experienced supervisors know that the first question their boss will ask when they propose terminating a problem employee is, “Do you have all the documentation you need?" Many supervisors are caught off guard because they have never been instructed in how to write documentation.

This "How to Write Documentaiton" education module is designed to help your supervisors respond with: “Sure. I’ve built a file that documents everything completely. We’re on solid ground.”

"How to write documentation is not complicated. It is about keeping a simple framework in mind. Here are some beginning highlights from this program:

Document personnel matters as they occur, not weeks or months later. To

serve their purpose, documents must reflect a complete, accurate account of what individuals discussed and what events transpired on a specific date.

How to write documentaiton will help supervisor keep from failing to maintain ongoing documentation. This can embarrass them in fron of the boss, but even worse, the human resources director as it puts the company in jeopardy.

The most dangerous part of improper documentation is not lawsuits as many HR managers and supervisors imagine. Instead, the most dangerous part of improper documentation in the inablitity to terminate a dangerous or risky employee.

Supervisors who have not learned how to document often falsely conclude that their  employer does not support them. This can compound the problem and lead to less documentation, not better documentation.

The benefits of documentation far outweigh the time and effort of noting performance-related conversations with your workers. By writing what topics were discussed, who was present, what issues or concerns arose and what promises or agreements were made, you build a paper trail for future reference. Amassing a well-documented employee file prevents misunderstanding among all parties and affords legal protection to you and your employer in the event of litigation.

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Purchase the whole bundel of 14 Supervisor skill modules at a discount here.. Finally, someone is training supervisors--IT's YOU!

Big Skills in Small Bites! No Fluff. These are packed and intense skill modules. There are 14 Vital Skills in all. Our Skill 1 is free. Each of the 14 skills run 3-5 minutes.  Buy one, two, or 14 and save the most!

Here's How 14 Vital Skills Modules Can Help:

• Help supervisors brush-up on key skills and learn new ones
• Train supervisors 24/7 and "on the fly" directly from your Web site
• E-mail the "launch link" to one supervisor who needs help, or every supervior in your organization.
• Train troubled supervisors who are referred to you for performance issues and problematic supervision styles
• Reduce stress and fear supervisors feel from inadequate training or experience
• Improve employee productivity with better trained supervisors
• Train new supervisors faster--and get new supervisors up to speed
• Improve your ability to coach supervisors as an internal consultant to your organization
• Reduce risk of employment practices liability from missteps supervisors make
• Improve your EAP, HR department, or OD department's ability to help supervisors by broadening your capablities to serve them
• Improve the productivity of supervisors and managers
• Experience fewer headaches from grievances and complaints employees bring to the organization because of problematic relationships with their supervisors
• Encourage supervisors to behave fairly toward employees, thereby reducing risk of employment claims, wrongful termination, and/or wrongful discipline
• Improve your supervisors' ability to act earlier when problems emerge, consult properly with your department or the EAP, and keep top management informed of critical issues that affect the organization
• Demonstrate that supervisors have been trained and that your organization exercised due diligence in matters concerning how employees are treated

MANAGEMENT TRAINING PROGRAM COURSE IN 14 SKILLS [MAIN PAGE]